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Unread 07-18-2011, 01:19 AM  
Digital_Utopia
The Undying
 
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Re: Re: Re: Adobe AIR Error

Quote:
I received the exact same error when attempting to uninstall it via the Control Panel, as well as when using the uninstaller tool built into CCleaner. If that wasn't enough I've been getting explorer crashes since I installed it. I may have to contact Adobe and see what they have to say... At this point I don't think this is an add-on issue. Maybe someone else can test the Adobe Air download and see what they end up with.
Before replying I uninstalled the latest version of the app, updated to the latest version, reinstalled lcj and everything went fine. My guess is somehow the installation got corrupted in some way.

From my own searches on the matter, I can suggest to other possibilities of at least uninstalling it, regardless of whether you want to bother with reinstalling it or not.

With both of these methods, you should have admin privelages, including running things as administrator if you have UAC turned on and are using Vista or Windows 7. If you're using xp, then just having an admin account is enough.

The first is simply running the installer (AdobeAIRInstaller.exe) via the command line, with the "-uninstall" flag, so that the line looks like:

Code:
AdobeAIRInstaller.exe -uninstall
If you're not comfortable with using the command line, just move the installer to your C:\ drive, open up the command window, and type the following first, followed by hitting Enter:

Code:
cd/
then the prompt should appear as:

Code:
c:\>
and then run the uninstaller as shown at the top.

If that doesn't work, then things get a bit more complicated - as it involves manually uninstalling AIR

To save some room in this post, you can find some pretty good instructions for handling this, as well as a couple of other things that could cause this problem, here. Although the article specifically mentions AIR 1.5 and Win 7 beta, the steps listed are still valid - however, to make things easier on you - I will make a few additions/corrections.
  • Ignore the small section starting with "If you are not able to install AIR applications from web," - that's a separate issue, and really has nothing to do with the main one.
  • When it comes to the part on the Shared Object Cache, the path as it is displayed is a bit confusing. It should read something along the lines of:

    C:\Users\user name\AppData\Roaming\Macromedia\Flash Player\#SharedObjects

    where user name is your Windows account name. That part was missing.
  • If you are using Windows Xp, that path would be as follows:

    C:\Documents and Settings\user name\Application Data\Macromedia\Flash Player\#SharedObjects
  • In either case, delete everything in that folder.
  • The windows installer clean-up utility mentioned in that post can be found here.

    This tool will, for all intents and purposes, finish up the manual uninstall of Adobe AIR by removing its install configuration from Windows - in laymans terms, it will remove it from your installed programs list.

    In good conscience I have to give a little back story to this tool. This was originally created by Microsoft in order to solve some Microsoft Office install issues (this is why when you install it, you'll see a "Office Update" banner) - however, using this tool for its intended purpose occasionally broke things. For that reason Microsoft stopped supporting/hosting the tool. As you can guess though, it's usefulness is not limited to Microsoft Office - as it works for any installed application - and quite well for smallish applications that don't have a bunch of other applications/services that depend on it. Anyway, that's why the link I gave you is to Softpedia, rather than Microsoft. Here's a link to the KB regarding the tool
  • Finally, feel free to ignore that last bit about (re)installing Adobe Media Player - I can't think of any reason why that would improve anything, and I can't justify supporting the installation of additional cr*p just to make something else work. I mean, if you happen to use it - then by all means, but otherwise just try installing AIR again with the installer you've already downloaded. That is, of course, unless you're fed up with AIR all together by now - which I certainly wouldn't blame you for

Whatever you decide - I hope you fix the problem, whether it be from what I've posted, what Adobe tells you, or some other way.
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Unread 07-17-2011, 10:50 PM  
TristanLawksley
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Re: Re: Adobe AIR Error

Quote:
The quickest and easiest possible solution would be to uninstall it via Programs & Features (or Add or Remove Programs) in your control panel, and then reinstall it.

If you should have any problems with doing this, or it doesn't fix the issue, please let me know - as there's a few additional possibilities.
I received the exact same error when attempting to uninstall it via the Control Panel, as well as when using the uninstaller tool built into CCleaner. If that wasn't enough I've been getting explorer crashes since I installed it. I may have to contact Adobe and see what they have to say... At this point I don't think this is an add-on issue. Maybe someone else can test the Adobe Air download and see what they end up with.
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Unread 07-17-2011, 10:24 PM  
Digital_Utopia
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Re: Adobe AIR Error

Quote:
I receive the error when I attempt to run the lcj.air package.

Installed Adobe AIR version: 2.7.0.19530

Any ideas?
The quickest and easiest possible solution would be to uninstall it via Programs & Features (or Add or Remove Programs) in your control panel, and then reinstall it.

If you should have any problems with doing this, or it doesn't fix the issue, please let me know - as there's a few additional possibilities.
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Unread 07-17-2011, 10:12 AM  
TristanLawksley
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Adobe AIR Error

Quote:
This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http://www.adobe.com/go/getair , or contact the application author for an updated version.
I receive the error when I attempt to run the lcj.air package.

Installed Adobe AIR version: 2.7.0.19530

Any ideas?
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Unread 07-17-2011, 01:34 AM  
Digital_Utopia
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Those of you frustrated by the swipe method for browsing characters can rejoice! The "swipe panel" has been replaced with more traditional left/right arrows in the same location, which will appear as an overlay when moving the mouse over the respective half of the Kinship name area.

In addition to that, navigation can also be performed using the mouse wheel. Scrolling down will navigate to the next character and scrolling up will navigate to the previous one.
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Unread 07-16-2011, 03:03 PM  
Digital_Utopia
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Quote:
I like this but am finding the "click and swish" unreliable on my PC. Maybe it is the way I am swishing!

Feature Request: Anyway to add a keyboard shortcut or similar?
It can be quirky, just make sure the mouse pointer stays within that area throughout the swipe and release. That being said, I will look into a better way and at least add scroll wheel support.
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Unread 07-14-2011, 03:55 PM  
MrJackdaw
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I like this but am finding the "click and swish" unreliable on my PC. Maybe it is the way I am swishing!

Feature Request: Anyway to add a keyboard shortcut or similar?
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Unread 06-20-2011, 10:29 AM  
Digital_Utopia
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Re: lcj.air won't install

Quote:
I get an Application Install window that states the following:

-------------------------------------------------------------
Sorry, an error has occured.

This application cannot be installed because this installer has
been mis-configured. Please contact the application author for
assistance.

"Close" button
-------------------------------------------------------------

Any thoughts as to what I can do?

Thanks,

Rrys
hmm.. If you already have an older version installed, try removing that one first as you would uninstall any other application - and try installing this version again. Let me know if the problem continues, and I'll see if I can find any other possibilities.

Last edited by Digital_Utopia : 06-20-2011 at 10:32 AM.
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Unread 06-20-2011, 06:18 AM  
Rrys
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lcj.air won't install

I get an Application Install window that states the following:

-------------------------------------------------------------
Sorry, an error has occured.

This application cannot be installed because this installer has
been mis-configured. Please contact the application author for
assistance.

"Close" button
-------------------------------------------------------------

Any thoughts as to what I can do?

Thanks,

Rrys
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Unread 06-20-2011, 12:57 AM  
Digital_Utopia
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Quote:
Have installed and got this running...... great little app, Kudos for creating it

I know the EU servers arent sorted properly yet but have noticed another little bug

When picking your Server, you have Darrowdelf listed.... it's actually DWARROWDELF ... and it refuses to load my toons. Other Servers get my toons fine, just not this one
Well that was embarrassing

Not only that, but I'd hoped this was something that would take 2 seconds fix - and thanks to a couple of other bugs popping up, that turned into 2 hours :\

Regardless...v0.5 is up and waiting for approval. This will not only make it stop being so rude to Dwarrowdelf players, but will also be nicer to creeps, naked freeps, and leave former EU players just waiting on Turbine.
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Unread 06-19-2011, 08:34 PM  
Indy_UKCM
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Have installed and got this running...... great little app, Kudos for creating it

I know the EU servers arent sorted properly yet but have noticed another little bug

When picking your Server, you have Darrowdelf listed.... it's actually DWARROWDELF ... and it refuses to load my toons. Other Servers get my toons fine, just not this one
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Unread 06-11-2011, 01:13 PM  
Digital_Utopia
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Quote:
looks great and works exapt the eu servers aren't in it to choose could you add those now the migration is over?
Right now I'm waiting on them to give you guys character data support through the data.lotro.com service. As soon as they do that, I'll be more than happy to release a version that includes EU servers.

Chances are that this will happen about the same time as you get my.lotro.com support, which from a brief look on the forums, looks like it won't be until late June/early July.

However, I will keep my eyes open, and as soon as this happens I will release an update that includes EU servers.
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Unread 06-11-2011, 04:56 AM  
ado
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looks great and works exapt the eu servers aren't in it to choose could you add those now the migration is over?
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Unread 06-10-2011, 01:03 PM  
Digital_Utopia
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Quote:
Awesome job! Both the AIR and Windows gadgets are working flawlessly on my computer. Looking forward to the Android app version!
Thank you, and I'm glad to hear that

I hate to do any self-promotion, but if you (or anybody else) is interested in following my progress on any LotRO themed project, including the (yet to be named) Android App, I have started using my blog at my.lotro.com again.

Any progress, thoughts, or mockups/screenshots will be posted there, and everybody is more than welcome to contribute by providing their opinions or thoughts in the comments. While I'm not going to act on every opinion/suggestion - for hopefully obvious reasons, I do always keep them in mind.

Quote:
This tool looks fantastic indeed. Would it be possible to include the recently migrated EU servers?
Right now, I have a new version of both Character Journals sitting on my computer, complete with the recently added EU servers. The only thing I'm waiting on is for Turbine to provide data.lotro.com support (should happen about the same time as my.lotro/sig support) for EU players. As soon as that happens, and I check to make sure everything is working, I will be more than happy to make it available

On a personal note, I'm very happy that EU players are finally going to be getting all the benefits of those of us who play on US servers. I've always hated needing to put that "US players only" disclaimer

Last edited by Digital_Utopia : 06-10-2011 at 01:17 PM.
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Unread 06-10-2011, 05:06 AM  
MP69
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This tool looks fantastic indeed. Would it be possible to include the recently migrated EU servers?
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